Refrigerator not cooling
Dirty condenser coils, a failed condenser or evaporator fan, a defrost-system fault, or a bad start relay. We confirm the real cause before quoting. See our not-cooling guide.
Refrigerator Repair in White Plains, NY
Is your fridge not cooling, leaking water across the kitchen floor, or making a loud buzzing noise? A failing refrigerator can spoil hundreds of dollars of groceries fast. Our local Westchester technicians diagnose and repair all refrigerator types — usually the same day — with upfront, flat-rate pricing.
✔ Same-day priority for no-cooling
✔ All brands & built-ins
✔ Upfront flat-rate quotes
✔ Workmanship warranty
Serving White Plains, Scarsdale, Harrison, Hartsdale, Greenburgh & all of central Westchester.
Same-DayPriority for warm fridges
All BrandsSamsung, LG, GE, Sub-Zero
UpfrontFlat-rate, no surprises
LocalWhite Plains & Westchester
Know the warning signs
Signs you need refrigerator repair
Refrigerators rarely fail without warning. Catching these symptoms early often means a smaller, cheaper repair — and far less spoiled food.
- Food is warmer than it should be. Milk spoiling early or soft ice cream means the box isn't holding temperature.
- The fridge runs constantly. A compressor that never cycles off points to a sealing, airflow, or thermostat problem and drives up your Con Edison bill.
- Water is pooling under or inside the unit. Often a clogged defrost drain or a failed water-line fitting.
- Excessive frost or ice buildup. A telltale sign of a failing defrost heater, thermostat, or door seal.
- Loud buzzing, clicking, or knocking. Could be the condenser fan, evaporator fan, or a struggling compressor start relay.
- The ice maker or water dispenser quit. Frozen lines, a bad inlet valve, or a worn dispenser switch are common culprits.
What we fix
Common refrigerator problems we repair
Most of these are caused by a handful of parts. Here's what's usually behind each symptom — and what we look for first.
Freezer cold, fridge warm
Almost always an airflow issue — a frozen evaporator coil, a dead evaporator fan, or a stuck damper. The compressor is usually fine, which makes this a worthwhile repair.
Leaking water
A clogged or frozen defrost drain line, a cracked water-supply line, or a failed water inlet valve. Left alone, leaks can warp hardwood floors common in older White Plains homes.
Ice maker not working
No ice, hollow cubes, or a jammed unit. We check the inlet valve, fill tube, optics/feeler arm, and the ice maker module — a frequent Samsung and LG complaint.
Frost & ice buildup
Heavy frost on the back wall or freezer points to a defrost heater, defrost thermostat, or control board failure — or simply a worn door gasket letting humid summer air in.
Loud or noisy operation
Buzzing, humming, or grinding usually traces to the condenser fan, evaporator fan, or compressor. We pinpoint the source rather than throwing parts at it.
Water dispenser problems
Slow flow, no water, or drips. Common causes are a frozen supply line, a clogged filter overdue for changing, a failed inlet valve, or a faulty dispenser switch.
Built-in & high-end units
Sub-Zero, Viking, Thermador, and Bosch built-ins have sealed systems, dual compressors, and condenser locations all their own. We service them with the right diagnostics and parts.
Won't turn on at all
A tripped GFCI, a failed start relay or compressor, or a dead main control board. We test the electrical path first before condemning the expensive parts.
A warm refrigerator full of food can't wait. If yours is climbing past 40°F, this is an emergency — see our emergency appliance repair page or just call now.
Brands
Refrigerator brands we service
From everyday top-freezers to luxury built-ins, our techs are trained across the full range of refrigerator brands sold in Westchester.
Why White Plains homeowners call us
Refrigerator repair done right the first time
Refrigerators are the one appliance you truly can't live without, so a sloppy diagnosis costs you twice — once in spoiled food and again in a repeat visit. We diagnose carefully, quote honestly, and back our work.
- No-cooling calls get priority. We know a dead fridge is an emergency and route urgent calls to the front of the schedule.
- Stocked trucks. Common fans, relays, defrost parts, inlet valves, and gaskets ride with us, so many repairs finish in one visit.
- Upfront, flat-rate pricing. You approve the all-in price before we start. No hourly meter.
- Built-in expertise. Sub-Zero, Viking, and Thermador work demands experience — and we have it.
- Warranty on parts & labor. If a covered repair fails, we come back and make it right.
How our service call works
- Call or book online. Tell us the brand, model, and exactly what the fridge is doing.
- Get a time window. We give you a tight arrival window and text when we're on the way.
- Diagnosis & quote. We find the real fault and give you an all-in price before any work.
- Repair & warranty. Most repairs are completed on the spot, backed by our workmanship warranty.
Tip: if the fridge is warm, set out a cooler of ice and keep doors shut. Most food stays safe for about 4 hours with the door closed.
Local know-how
Refrigerator repair built for Westchester homes
We've repaired refrigerators in just about every corner of White Plains — from the older colonials and Tudors around Gedney, Battle Hill, and Fisher Hill to the downtown condos near Mamaroneck Avenue and City Center, and the newer kitchens out toward Harrison and Purchase. That local experience matters more than you'd think.
Many older White Plains homes have refrigerators tucked into tight alcoves with limited clearance, which traps heat around the condenser coils and makes them run hot — a leading cause of premature compressor wear and that "running constantly" complaint. Garage and basement "beer fridges" are common here too, and they struggle in our cold winters and humid summers because most standard refrigerators aren't built for unconditioned spaces. And because parts of Westchester have hard water, the water lines, inlet valves, and dispensers in our area pick up mineral scale faster, which is why ice makers and dispensers are some of the most frequent calls we get.
When you call us, you get a technician who already understands these local quirks — not a national dispatcher reading from a script. We'll tell you straight whether a repair is worth it, and if your fridge is truly past its prime, we can help you choose and install a replacement through our appliance sales.
More we can help with
Related appliance services
While we're at your home, we can look at other appliances too. Here's what else our White Plains team repairs.
Washing Machine Repair
Won't drain, won't spin, leaking, or stuck on an error code? We fix top- and front-load washers.
Washer repair →Dryer Repair
Not heating, taking forever, or noisy? We repair gas and electric dryers and clear clogged vents.
Dryer repair →Dishwasher Repair
Not draining, dishes still dirty, or leaking? We fix pumps, valves, and spray arms.
Dishwasher repair →Oven, Stove & Range Repair
Oven won't heat, burner won't light, or "F" codes showing? We repair gas and electric units.
Oven & range repair →Fridge not cooling? Read first
Our step-by-step guide walks through safe checks you can do before you call a tech.
Troubleshooting guide →Appliance Sales
Past the point of repair? We sell new and reconditioned units with delivery and install.
Shop appliances →
Questions
Refrigerator repair FAQs
My refrigerator stopped cooling — how fast can you come to White Plains?
A warm fridge full of food is an emergency, so we prioritize no-cooling calls. In most cases we can reach homes in White Plains and central Westchester the same day. Call early in the morning for the best chance at a same-day slot, and keep the doors closed until we arrive to protect your food.
Why is my freezer cold but the refrigerator section warm?
This very common pattern usually points to an airflow problem rather than the compressor. The most frequent causes are a failed evaporator fan motor, a frozen-over evaporator coil from a bad defrost system, or a stuck air damper between the freezer and fresh-food sections. These are repairable, and we carry the common parts on our trucks.
Do you repair built-in Sub-Zero and Viking refrigerators?
Yes. We regularly service high-end built-in units, including Sub-Zero, Viking, Thermador, and Bosch, throughout White Plains, Scarsdale, Harrison, and Purchase. Built-ins have unique sealed systems, dual compressors, and door gaskets, and we diagnose them properly instead of guessing.
How much does refrigerator repair cost?
We charge a flat diagnostic fee, then give you an all-in repair quote before any work begins. If you approve the repair, the diagnostic fee is applied toward the job. You'll know the full price up front, with no hourly surprises.
Is it worth repairing my refrigerator or should I replace it?
A good rule of thumb: repair if the unit is under about 10 years old and the repair costs less than half the price of a comparable new fridge. Built-in and high-end units are almost always worth repairing. Our techs give you an honest recommendation — see our repair vs. replace guide — and if replacement makes more sense we can help with that too.
Get your refrigerator cooling again today
Don't lose another day of groceries. Call now to speak with a local White Plains technician and lock in a same-day or next-day appointment.