Washer won't drain
A clogged drain pump filter, a kinked or blocked drain hose, or a failed drain pump. A coin, sock, or hairpin caught in the pump is a classic culprit. See our won't-drain guide.
Washing Machine Repair in White Plains, NY
Washer won't drain, won't spin, or leaking water across the laundry room floor? A broken washing machine means a fast-growing pile of laundry — and sometimes water damage. Our local Westchester technicians repair top- and front-load washers of every brand, usually the same day, with upfront flat-rate pricing.
✔ Same-day & next-day slots
✔ Top- & front-load experts
✔ Upfront flat-rate quotes
✔ Workmanship warranty
Serving White Plains, Scarsdale, Harrison, Hartsdale, Greenburgh & all of central Westchester.
Same-DayService in most cases
All BrandsSamsung, LG, Whirlpool, Maytag
UpfrontFlat-rate, no surprises
LocalWhite Plains & Westchester
Know the warning signs
Signs you need washing machine repair
A washer that's struggling usually tells you well before it dies completely. Catch these early and you'll often avoid water damage and a bigger repair bill.
- Clothes come out soaking wet. The washer isn't spinning out water — a drain, pump, or balance issue.
- Water on the floor. Even a small puddle points to a hose, pump seal, tub seal, or door-boot leak that only gets worse.
- It walks or bangs during the spin cycle. Worn shock absorbers, suspension, or bearings let the drum slam around.
- The cycle stalls or won't start. A lid switch, door lock, control board, or drain fault can stop it cold.
- An error code keeps flashing. Modern washers self-report problems — we decode and fix them.
- A musty, sour smell. Trapped moisture and detergent residue, especially in front-loaders, breed mildew.
What we fix
Common washing machine problems we repair
Here's what's usually behind each symptom — and what our techs check first.
Won't spin
Often a broken lid switch or door lock, a worn drive belt, a failed motor coupler, or a control fault. Sometimes the load simply won't balance because of a suspension problem.
Leaking water
Cracked fill or drain hoses, a worn tub or pump seal, a torn front-load door boot, or an overflowing detergent drawer. We trace the source rather than guess.
Won't start or power on
A tripped outlet, a failed door lock or lid switch, a faulty user-interface board, or a main control board. We test the electrical path before condemning expensive parts.
Error codes
Samsung (e.g. 4E/5E), LG (OE/UE), Whirlpool, Maytag, and Bosch each report faults differently. We read the code and target the real cause instead of swapping random parts.
Loud or banging
Grinding, knocking, or a violent spin usually means worn tub bearings, shock absorbers, or suspension rods. Caught early, it's a far smaller job.
Door or lid lock stuck
A front-load door that won't open, or a top-loader that won't latch and run. Usually a failed lock assembly, broken latch, or control issue — and an easy fix for us.
Smelly washer
Mildew odor from trapped moisture, biofilm, and detergent residue — common with front-loaders and Westchester's hard water. We clean, inspect, and replace a moldy boot if needed.
Won't fill or overfills
A clogged inlet screen, a failed water inlet valve, or a bad pressure switch. Hard-water scale clogs inlet screens faster here, so this is a frequent local call.
Actively flooding? Shut off the hot and cold supply valves behind the machine, then call us — see our emergency appliance repair page for fast help.
Brands
Washing machine brands we service
From budget top-loaders to high-efficiency front-load systems, our techs work across every washer brand sold in Westchester.
Why White Plains homeowners call us
Honest washing machine repair, done right
A washer repair done halfway means another leak, another error code, and another pile of laundry. We diagnose the real cause the first time, quote it upfront, and stand behind the work.
- Active-leak calls get priority. Water damage doesn't wait, and neither do we.
- Stocked trucks. Common pumps, belts, lid switches, door locks, hoses, and shocks ride with us for one-visit repairs.
- Upfront, flat-rate pricing. You approve the all-in price before we start. No hourly meter.
- Top- & front-load expertise. We know the quirks of both, including HE and stacked units.
- Warranty on parts & labor. If a covered repair fails, we come back and make it right.
How our service call works
- Call or book online. Tell us the brand, whether it's top- or front-load, and the error code if there is one.
- Get a time window. We give you a tight arrival window and text when we're on the way.
- Diagnosis & quote. We find the real fault and give you an all-in price before any work.
- Repair & warranty. Most repairs are completed on the spot, backed by our workmanship warranty.
Tip: clean your front-loader's drain pump filter every few months. It catches coins and lint and prevents a lot of "won't drain" calls.
Local know-how
Washer repair that fits Westchester homes
White Plains laundry setups are all over the map, and that shapes the repairs we see. Many of the older colonials and Tudors in Gedney, Battle Hill, Fisher Hill, and Carhart have washers crammed into tight basement closets or narrow second-floor alcoves, where there's barely room to pull the machine for service — and where a slow leak can quietly rot a subfloor or stain the ceiling below before anyone notices. Downtown condos near Mamaroneck Avenue and City Center often run stacked or compact units squeezed into a closet, which take a different touch than a full-size set in a Harrison or Purchase mudroom.
Then there's the water. Parts of Westchester have notably hard water, and that mineral content is rough on washing machines: it clogs inlet valve screens, leaves scale in the tub and hoses, and combines with excess detergent to feed the mildew smell that plagues front-loaders. When we repair your washer, we'll point out anything in your specific setup — tight clearances, aging rubber hoses overdue for replacement, hard-water buildup — that's likely to cause the next problem.
You'll get a technician who has worked in homes like yours and gives you a straight answer. And if your washer is genuinely worn out, we can help you choose and install a replacement through our appliance sales — or talk it through with our repair vs. replace guide.
More we can help with
Related appliance services
While we're at your home, we can look at other appliances too. Here's what else our White Plains team repairs.
Dryer Repair
Not heating, taking forever, or noisy? We repair gas and electric dryers and clear clogged vents.
Dryer repair →Refrigerator Repair
Not cooling, leaking, or a warm freezer? We repair all fridge styles, including built-ins.
Refrigerator repair →Dishwasher Repair
Not draining, dishes still dirty, or leaking? We fix pumps, valves, and spray arms.
Dishwasher repair →Oven, Stove & Range Repair
Oven won't heat, burner won't light, or "F" codes showing? We repair gas and electric units.
Oven & range repair →Washer won't drain? Read first
Our step-by-step guide covers safe checks you can do before calling a tech.
Troubleshooting guide →Appliance Sales
Past the point of repair? We sell new and reconditioned units with delivery and install.
Shop appliances →
Questions
Washing machine repair FAQs
Why won't my washing machine drain?
The most common causes are a clogged drain pump filter, a kinked or blocked drain hose, or a failed drain pump. A faulty lid switch or door lock can also stop the machine before it drains. Many of these are quick fixes — see our washer-not-draining guide, or call and we'll diagnose it on site.
My front-load washer smells like mildew — can you fix that?
Yes. Front-load washers trap moisture behind the rubber door boot and in the detergent drawer, and Westchester's hard water plus too much detergent makes it worse. We clean and inspect the gasket, drain system, and sump, replace a moldy boot if needed, and show you a maintenance routine to keep the smell from returning.
What does an error code on my washer mean?
Error codes vary by brand — Samsung, LG, Whirlpool, Maytag, and Bosch all use their own systems. Codes commonly flag drainage faults, water-level or pressure issues, door-lock problems, or motor and control faults. Tell us the brand and code when you call and we'll come prepared with the likely parts.
Do you repair both top-load and front-load washers?
Yes, we service both. We repair traditional top-load agitator and high-efficiency top-load washers as well as front-load HE machines from all major brands, including Samsung, LG, Whirlpool, Maytag, GE, and Bosch.
My washer is leaking — is it an emergency?
A steady leak can damage flooring and, in second-floor or closet laundry setups common in older White Plains homes, the ceiling below. If water is actively pooling, shut off the supply valves and call us right away. We prioritize active-leak calls and offer same-day service whenever possible — see our emergency repair page.
Get your washer running again today
Stop the leaks and the laundry backlog. Call now to speak with a local White Plains technician and lock in a same-day or next-day appointment.